General Standard Terms and Conditions § 1 Scope The business relation between Gebr. Reinfurt GmbH & Co. KG (called GRW in the following) and the Customer shall be governed exclusively by these General Standard Terms and Conditions. GRW shall not accept any deviating conditions of the Customer's unless expressly confirmed in writing. § 2 Conclusion of Contract When placing an order, you are offering to conclude a purchase contract with us. The purchase contract is realized if and when GRW delivers the goods, thus accepting your order. GRW does not sell any products to minor children or adolescents. Also our products for children and adolescents must be purchased by adults. § 3 Cancellation The Customer can cancel the contract in writing (also per e-mail) or by returning the goods within two weeks after receipt. Please note that in case of impairment in value caused by use of the purchased object, GRW may retain a corresponding amount. § 4 Delivery Unless otherwise agreed, delivery shall be made ex warehouse to the delivery address named by the Customer. § 5 Due Date for Payment The Customer can pay the purchasing price cash in advance or cash on delivery. § 6 Reservation of Title Until complete payment, the delivered goods shall be the property of GRW. § 7 Warranty In case of any defects in the purchased goods, the Customer can demand rework (rectification of defects or replacement delivery). If rework remains unsuccessful, and in case of considerable defects, the Customer may withdraw from the contract, reduce the purchasing price, or claim damages. Other than expressly stated in the following, the Customer shall not be entitled to assert any further claims for any legal reason whatsoever. Accordingly, GRW shall not be liable for any damages other than damages in the delivered goods; GRW especially shall not be liable for lost profits or other economic losses of the Customer's. The exclusion or restriction of GRW's liability shall likewise apply to the personal liability of GRW employees, representatives, and vicarious agents. The above exclusion of liability shall not apply to damages caused by intent or gross negligence, or to personal injuries. Furthermore, it shall not apply if the Customer asserts claims according to §§ 1.4 Product Liability Act. If GRW negligently violates a significant contractual obligation, the obligation to compensate for physical damage is restricted to the typical extent of such damage. Limitation period shall be twenty-four months, starting with delivery. § 8 Data Protection In respect of collection, processing, and utilization of data, GRW strictly follows the legal regulations of the German Federal Data Protection Act. GRW shall save any data referring to your person only for optimum order handling. § 9 Applicable Law German law under exclusion of UN purchasing law shall apply. © 2003 GRW Gebr. Reinfurt GmbH & Co. KG, D-97074 Würzburg